Privacy Policy

addressSafe Haven Consulting Ltd, 6 Netherfield Close, Hensingham,
Whitehaven, Cumbria, CA28 8YL

phone01946 814979 / 01946 694467 emailThis email address is being protected from spambots. You need JavaScript enabled to view it.

The following statement explains Safe Haven Consulting Limited’s policy regarding the personal data you may disclose to us, e.g. when booking a training course or via communication as part of our alerts and training recall process.

Our aim is to respect your privacy and comply with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR).


The Data Controller

Safe Haven Consulting Limited is the Data Controller for any personal data you give to us. Our full details are:

Safe Haven Consulting Ltd                                        
6 Netherfield Close
Hensingham
Whitehaven
Cumbria
CA28 8YL

Telephone: 01946 814979
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


What Personal Data We Collect and What We Do With It

Training Courses

When you book a course we will use your details to:

  • Deliver our agreement to provide training to you;
  • Contact you with regard to any matter arising from your booking or attendance at our event;
  • Produce a delegate list;
  • Keep you informed of forthcoming training events run by Safe Haven Consulting Limited (where you have indicated your agreement to this when booking or via your course evaluation form).

From time to time an employer may request details of course attendance by their staff. We will disclose this information only where the employer has paid for the course or has allowed staff time off work for this purpose. In all other situations we will seek your written consent.

 

WHAT WE DO

OUR LEGAL BASIS UNDER GDPR

Deliver our contract to provide training to you.

Article 6(1)(b) – this is necessary for the performance of our contract with you/your employer. Without it we will not be able to process your booking.

Article 6(1)(e) – this is necessary for our legitimate interests.

Contact you with regard to any matter arising from your booking or attendance at our event e.g. dietary requirements, cancelled courses etc.

Article 6(1)(b) – this is necessary for the performance of our contract with you/your employer. Without it we will not be able to process your booking.

Article 6(1)(e) – this is necessary for our legitimate interests.

Produce or distribute (Conference only) a delegate list to course delegates only.

Article 6(1)(e) – this is necessary for our legitimate interests – we want delegates to be able to understand and appreciate each others’ background and experience. If you do not want us to do this, contact us.

Keep you informed of forthcoming training events run by Safe Haven Consulting Limited using only the email address you have provided us.

Article 6(1)(a) consent – We always ask for your consent to do this. You can withdraw your consent/explicit consent at anytime by contacting us.

Occasionally your employer may request details of your course attendance. We will disclose this information only where the employer has paid for the course or has allowed you time off work for this purpose. In all other situations we will seek your written consent.

Article 6(1)(b) – this is necessary for the performance of our contract with you/your employer.

Article 6(1)(e) – this is also necessary for our legitimate interests.

 

We do not disclose your booking/course data to any other parties.

Where you require us to make Reasonable Adjustments to enable you to attend a course we may require further information from you. If this includes information about your physical or mental health, such information (being sensitive personal data (Special Categories Data)), will only be used by us, with your explicit consent. We will not share or disclose it to others. The legal basis upon which we do this is set out in Article 9(2) (a) of GDPR (explicit consent).

Alerts and Training Recalls

We use your email address, your first and surname to send you refresher training alerts and updates on important safeguarding issues. Our schedules also keep you informed of forthcoming training events run by Safe Haven Consulting Limited.

You can unsubscribe at anytime. Please send an email to: This email address is being protected from spambots. You need JavaScript enabled to view it.


How Long We Keep Your Personal Data

By law we have to keep basic information about course attendees and their contact details for a minimum of 6 years for tax purposes.

Subject to any legal requirement, we will delete your information where you tell us that you will no longer be attending our courses in the future.

For the purposes of our recall system and the alerts, we will use your information until you tell us otherwise.


Third Parties

In order to provide you with a good service, e.g. if you have special needs or meal requirements, we may pass on your basic details to the course venue but only to make your attendance as comfortable as possible.


Protecting Your Personal Data

We are committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you.


Cookies

This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to help improve and maintain the website. Cookies are not shared with any third parties.

Browser cookies or tracking cookies are small, often encrypted text files, located in browser directories. They are used by web developers to help users navigate their websites efficiently and perform certain functions.

This website uses session cookies to count visits to each webpage and generate statistics. This information helps us improve and maintain our website. European Law classifies even the gathering of this simple information as online tracking. Therefore, this website needs your explicit permission to store cookies in your web browser.

Non Essential Cookies in use on this website

Google Analytics - These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, links they visited our website from, search engines keywords used to find our site, the number of visits to each page etc.

A session cookie, is a randomly set of generated numbers and letters. It is used to identify user sessions between page loads. This helps ensure that a web page does not ask for the same information many times. These cookies have no information to identify the person accessing the site and they are destroyed each time you close your browser.

Essential Cookies in use on this website

Some of our cookies are essential to make our website work and will be set automatically when accessing a particular webpage. e.g. our contact form on the 'Contact Us' page requires a session cookie so that the forms CAPTCHA Validation will function. Again, these cookies contain no information to identify the person accessing the site.

For more information about cookies and their uses visit: All About Cookies

For information regarding the updated law on cookies visit the: ICO website


Links to Other Sites

Our web site contains links to other web sites. We are not responsible for the privacy practices of such other sites. When you leave our site please be sure to read the privacy statements of each and every web site that collects personal data about you. This privacy policy applies solely to information collected by Safe Haven Consulting Ltd.


Your Rights

You are in complete control. You can object or withdraw your consent to the use of your personal data at anytime.

Subject to some legal exceptions, you have the right to:

  • request a copy of the personal information Safe Haven Consulting Ltd holds about you;
  • to have any inaccuracies corrected;
  • to have your personal data erased;
  • to place a restriction on our processing of your data;
  • to object to processing; and
  • to request your data to be ported (data portability).

To learn more about these rights please see the ICO website.


Your Data Abroad

We do not transfer or process data outside the European Economic Area unless we have your specific consent or where the nature of the processing requires it (for example, because you have chosen to use an email or other communications service which routes data outside the EEA).


Created: March 2018

Should you have any concerns or queries about this privacy policy please contact us: This email address is being protected from spambots. You need JavaScript enabled to view it.

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